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Mar 19

Social Security Administration Going Paperless

Posted on March 19, 2014 at 10:41 am by Dawn Corrigan

The Social Security Administration has finalized its schedule for converting to paperless customer service. Beginning in August 2014, SSA field offices will no longer issue Social Security Number printouts as proof of Social Security Numbers. Instead, individuals who need proof of their Social Security number and can't find their card will have to apply for a replacement card.

In addition, starting in October 2014, SSA field offices will stop providing benefit verification letters. Instead, benefit recipients who need written proof of benefits can request them by calling a national toll-free number, 1-800-772-1213, or by going online.

The Pensacola Housing Office encourages all clients who receive SSA benefits to register for a my Social Security account now and familiarize themselves with the myAccount website, so they will be ready for the transition when it happens later this year.

To register for your online Social Security account, visit the website, scroll down, and click "Create an Account." To create your account, you'll have to verify some information about yourself and:

  • Have a Social Security number,
  • Have a valid e-mail address,
  • Have a U.S. mailing address, and
  • Be at least 18 years of age.

Once you've created your account, you'll want to keep all information associated with the account, including your password, very secure, to protect yourself from identity theft. After accessing the site, always be sure to log out of the website, and then close your web browser window.

Clients who need an email address can visit,, or

For clients who need to print benefit verification letters from the myAccount website and don't have a home printer, the 
West Florida Public Library system offers free internet access at all branches, and printing services at 10 cents a page, for residents who have a library card.